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Documents Currently, the documentation products focus on IT best practice. There are process flow charts, that provide function-by-role-by-context details and policy documents that provide pragmatic process and outcome based details for successfully organizing many core IT operations functions. Structured Service The currently available structured service is the Inbound Marketing (IM) Assessment. This service follows a prescriptive process to educate customers on the nature and value of IM; the nature and implications for a wide variety of IM techniques and platforms; and determines an optimal approach to IM as dictated by corporate strengths and goals. |